Support tickets are a great way of communicating with us when you are looking for support, such...How To Change Your Client Area Password
To change your password for the TiVaHost Client Area please visit this page:...How To Update Your Personal Details In The Client Area
Please see the following FAQ: How To Update Your Billing Information In The Client AreaReviewing Emails Sent To You In The Client Area
It is important that you stay current on the email in your client area. TiVaHost will often...Reviewing Your Hosting Packages In The Client Area
To view your products and services you much be logged in to the Client Area. In the Client...What Directory Do I Need To Upload My Website To?
In order for people to view any content on your account you will need to upload all of your files...Why Is My Index Page Not Loading?
You need to make sure you upload all of your content into the public_html directory. If you put...What Is An Error 404 Page?
Error 404 indicates that you are requesting a file or a directory that does not exist on the...I Cannot See My Site
There are several reasons to why you might not be able to view your site. We have listed the most...How To Contact Us About Sales, Billing, Or Support Issues
The easiest way to reach us by submitting a ticket to the TiVaHost department you wish to...Can I Have Warez, Appz, Or Serialz On My Website?
No, if we find them in your directory or links to them, your entire account will be subject to...Can I Run A Message Board On My Site?
Absolutely! In fact, we've made it easy for you. All of our hosting accounts come with...Do You Host Adult Sites?
No. Please refer to our Acceptable Use Policy. Any account found with illegal material will be...Do You Offer Server Side Includes (SSI)?
Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you...Do Your Servers Support XML?
Yes, all of our servers support XML.How Long After I Sign Up Can I Start Building My Site?
If your account is automatically approved, your machine user will be created and ready for...I Have A Fast Internet Connection (DSL/cable) - Can I Just Host My Own Site?
You could, but that's definitely not recommended. First of all, most ISPs have clauses that do...What Database Do You Offer?
We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use...What If My Site Breaks Your Terms Of Service?
Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...Why Don't I Just Go With The Cheapest Hosting?
A host has to make a profit to continue operating. Some hosts do not properly understand the...Why Don't You Offer Unlimited Bandwidth?
There is no such thing as unlimited bandwidth. Any company that promises you unlimited bandwidth...Will You Place Any Ads On My Site?
Not at all. We do not place any advertisements on your site. No banners, no annoying pop-ups,...Where Do I Upload My Website Files?
Your account has both non-web accessible space and of course your web accessible space. Your user...
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